FAQ!

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Please bring your membership card with you as you may be refused entry to the gym otherwise.

Please bring a sweat towel as well.

Please ensure you have proper attire to train in the gym, such a training trousers/shorts, training top and clean runners.

All classes are free with every membership and are available for all members. The timetable can be found on our website as well as at the reception.

We have many highly qualified, skilled and friendly personal trainers that deliver great results. Each trainer has their own approach as well as their own price. Their information as well as their contact details can be found on our website under the “Crew” tab.

There’s no booking system for classes. All classes operate on a first-come-first-serve basis. We encourage customers to arrive at least 10 minutes before the scheduled class, in order to avoid missing a spot. There are class tags at the reception. Once you arrive, take a tag and when the class studio is ready, we’ll let you into the studio.

We’re happy to say that our showers facilities are fully operational.

We always encourage customers to wear masks on the premises, however, it is not mandatory. We also encourage customers to respect other members’ personal space by practicing social distancing while training.

A free induction is available on request upon joining the gym. We will pass on your contact details to a trainer and they will contact you with a suitable date and time for the free induction.

Free parking is available to all members of Smart Fit. Parking spaces are subject to availability.

We have bike racks available. Please ensure that your bike is fully locked to the bike rack. Smart Fit does not accept responsibility for any bikes left on or near its premises.

If you lose your membership card, a replacement fee of €5 will apply.

We offer membership freezing services for only €5 per month. You can freeze your membership with a member of reception staff. Once your membership is paused, your account will be charged €5 on a monthly basis, instead of the regular membership fee, from the freezing request date. To stop the freezing, simply come to the reception and a member of reception staff will restart your membership. The day you stop your pausing is the new date for your membership renewal schedule.

To update your payment details, please bring your debit/credit card to the reception and a member of staff will update it in a matter of seconds.

Due to our membership option being a monthly standing order, we only accept debit or credit cards. Please note that we don’t accept Revolut or any other online banks as a payment method.

To process membership payments we use a recurring payment system. You will be billed automatically on the same date as you join, so you don’t have to worry about paying manually each month.

Please note that if this is a temporary cancellation, we offer a membership pausing service instead, which prevents you from being charged with a joining fee if you wish to rejoin after 21 days from your membership’s expiration date. Cancellations are done online only. The link can be found in our Terms and Conditions page, under Section II, Subsection C. Please note that there is a 21-day cancellation policy in place

All members can avail of our free Wi-Fi. Ask at the reception for the login details.

Lockers are available for all customers and members. We advise that customers use a lock while using a locker, in order to secure their belongings.

We ae located close to the Harold’s Cross park. Our exact address is Smart Fit, 7 Shamrock Villas, Dublin 6W, D6W Y884.

We have vending machines on the gym floor where you can purchase bottles of water.

Our vending machines have a variety of sports drinks, energy dinks, protein shakes, protein bars and other items available for purchase.

Membership includes access to the gym, as well as all the classes.

Our gym is fully equipped with a free weights area, with dumbbells going from 2kg to 50kg. We have a full lit of machines that cater to almost any body-part. We have squat racks with deadlifting platforms, adjustable benches, flat bench presses, incline and decline bench presses. For a more detailed list you can visit the gym and we’ll be happy to show you.

Should the government announce another lockdown, we will automatically pause everyone’s memberships. Upon reopening, all memberships will automatically continue from where they left off.

We love to hear back from our customers. If you have any feedback or suggestions, please email us or send us a DM on our Instagram and Facebook or leave feedback about us on Google.

To apply for a position, please visit our “CAREER” tab on our website. Use the email provided in the tab and send us your application.